Cleveland, Ohio · Homes & Businesses
Network support in Cleveland
When the network is slow, down or due for changes, you get a local team that knows your setup. Choose a monthly support plan, or call us when you need us.
What's included
What you get.
Network troubleshooting
Slow Wi-Fi, dropped connections, devices that won't connect and internet outages, diagnosed and fixed on-site or remotely.
Monitoring & maintenance
On monthly plans we watch for devices going offline and handle network maintenance, keeping gateways, switches and access points up to date.
Changes & moves
New hires, new offices, new devices, guest networks and VLANs, set up without disrupting the rest of the network.
Security basics
Firewall rules, separate networks for guests, cameras and payment systems, and admin access that's locked down.
Vendor coordination
We deal with the internet provider, phone vendor or landlord's contractors so you don't have to.
Documentation
A clear record of what's installed, how it's set up and where the logins are, so nothing is a mystery.
Two ways to work with us
- Monthly support plan (managed network services): for businesses that rely on their network every day. We keep an eye on it, keep it updated, handle changes as they come up, and you have a local team on call when something breaks. Plans are priced by the size of your network and quoted upfront.
- Per-call support: for when something breaks or needs changing. Call or text, we diagnose, give you a price, and fix it. No contract.
Not sure which fits? Most small offices start per call and move to a monthly plan once the network becomes something they can't work without.
Network support services for Cleveland businesses
We support offices, retail stores, medical and professional suites, churches and nonprofits, warehouses and multi-tenant buildings across Greater Cleveland. That includes day-to-day management of the network, cameras and related systems for a multi-tenant office complex with more than 400 offices, so we're used to networks where downtime affects a lot of people at once.
For many small businesses, outsourcing network management to us costs less than keeping someone in-house for it. You get IT network support from a team that already knows your setup, without hiring for it.
Problems we fix most often
- Wi-Fi that's slow, drops calls or doesn't reach part of the building
- Internet that goes down, or a provider blaming your equipment
- Printers, phones, cameras or card readers that keep dropping off the network
- A network nobody documented, after the person who set it up left
- Guest Wi-Fi that can reach the same network as your computers and payment systems
- Outdated gear that hasn't had a security update in years
UniFi and mixed networks
We specialize in UniFi, and we support most business networks. If you inherited a setup someone else built, we start by auditing and documenting it, then fix what's urgent. If some equipment isn't worth keeping, we'll tell you plainly and give you options, rather than replacing everything at once.
When the fix is physical, like a new cable run, more access points or a cleaned-up network closet, the same team handles it.
How it works
Simple from first call to done.
Reach out
Call, text or send a message and tell us what's going on. We'll get back to you quickly, usually the same day.
We diagnose & quote
We assess the job on-site or remotely and give you a clear, upfront price. Nothing starts until you approve it.
We get it done
We do the work right, test it with you, and walk you through everything in plain English before we leave.
Common questions
Network support FAQ
Do you offer monthly network support plans?
How fast do you respond?
Can you support a network you didn't install?
Do you only support UniFi?
Do you provide IT support for computers too?
Also from Flare
Other services.
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Serving Cleveland, Lakewood, Parma, Westlake, Rocky River, Strongsville, North Olmsted and the rest of Northeast Ohio.